There is currently a national crisis with the recruitment and retention of GPs and associated clinical staff. Workload has also increased with an ageing population, increasingly complex medical conditions and a lack of long term investment in General Practice. We are aware this can create difficulties in booking appointments and we will continue to endeavour to improve staffing and access. We would kindly ask that patients respect our staff who are all working very hard under these challenging circumstances.
Do you know you can book appointments and order your repeat
prescription online? Ask at reception for further information.
You can now take your own BP reading in reception at our Wilsden
or Cullingworth surgery - save time in your appointment and
take your reading in with you
Changes to how your medication is ordered
Sometimes patients receive medicines they don't actually use, or use only occasionally. This creates unnecessary waste and can be potentially harmful if a medication is taken that is no longer needed.
With this in mind, the practice has decided to change the way in which repeat medicines are ordered.
We feel by encouraging patients to order their own medication ensures they are taking responsibility for their own health care.
From 10/02/17 your Pharmacy will no longer be ordering your repeat prescription for you. You will be responsible for ordering the medicine you require.
There are numerous ways you can do this:
- At the surgery
- Via the fax
Please allow 48 hours for your prescription to be generated.
This affects the ordering of your prescription only. Once you have ordered your medicine it can be collected from the surgery by yourself or your chosen pharmacy, and dispensed in the usual manner.
Any concerns or complaints should be raised with the Bradford CCG’s patient support line. Information can be found on the CCG website or call on 01274 237562 or email BradfordCCGspatientsupport@bradford.nhs.uk
Every patient has a named accountable GP
(you may still request to see the GP of your choice).
If you have not heard from us please call
and we will advise you who your named GP is.
Statement of Intent
Plan to meet GMS/PMS 2014-2015 Contractual Requirement for patient on line service.
It is a contractual requirement for GP practices to offer and promote to patients online booking of appointments, ordering of repeat prescriptions and by the 31st March 2015 access to summary information (as a minimum) in their patient record, subject to the necessary GP systems and software being made available to practices by NHS England.
The practice currently offers patients' facilities to book,
view, amend, cancel and print appointments on line and
to order online, view and print a list of their repeat
prescriptions for drugs, medicines or appliances - ask at reception
The practice plans to offer patients facilities to view online, export or print any summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient, from 1st April 2015
Planned Activity by the end of March 2015
Agree the initial small group of patients to use access to records
Write up practice policies and run internal staff awareness sessions
Prepare promotion and information activities for patients
Review any nationally provided support material from RCGP/NHS England website, practice waiting room leaflets, posters and the Patient Participation Group by March 2015.